1. Introduction

Brown Rabbit Furniture (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.brownrabbitfurniture.com] or interact with us in other ways. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1. Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other registration details when you create an account.

2.2. Transaction Information

  • Order Details: Products purchased, payment information, and delivery information.
  • Payment Information: Credit/debit card details or other payment methods.

2.3. Technical Information

  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing behavior and preferences.

2.4. Communication Information

  • Correspondence: Information you provide when contacting us through email, chat, or other communication channels.

3. How We Use Your Information

We use your information for the following purposes:

3.1. To Provide and Manage Services

  • Order Processing: To fulfill and manage your purchases, including processing payments and arranging delivery.
  • Account Management: To create and manage your account and provide customer support.

3.2. To Communicate with You

  • Order Updates: To send confirmations, shipping updates, and other relevant information.
  • Promotions: To send newsletters, special offers, and other marketing communications (you can opt-out at any time).

3.3. To Improve Our Services

  • Analytics: To analyze website usage and improve our website, products, and services.
  • Feedback: To collect and respond to feedback for quality improvement.

3.4. To Comply with Legal Obligations

  • Legal Requirements: To comply with applicable laws, regulations, and legal processes.
  • Protection of Rights: To protect our rights, privacy, safety, or property, or that of others.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following situations:

4.1. With Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processors, shipping companies, and IT service providers. These third parties are obligated to protect your information and use it only for the purposes we specify.

4.2. For Legal Reasons

We may disclose your information if required by law or if we believe it is necessary to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.

4.3. In Business Transfers

If we undergo a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.

6. Your Choices and Rights

6.1. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond to your request in accordance with applicable laws.

6.2. Opt-Out

You can opt-out of receiving promotional emails by following the unsubscribe instructions included in those emails. Please note that even if you opt-out of marketing communications, we may still send you service-related messages.

6.3. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brown Rabbit Furniture
Address : Wooden City, Khatakheri Main Rd, near Pani Ki Tanki, opposite Concrete Water Tank, Hayat Colony, Khatakheri, Saharanpur, Uttar Pradesh 247001
Email : Business@brownrabbit.in
Phone Number : +91 7983439087